Warranty Print Email Only because trust is earned! Your purchases at Ultrand are backed up by our 3-year warranty. We extend all manufacturer's warranty period (usually 12 months) to a full 36 months at our own cost and there's no extra charge for you. If a product appears to have a defect or fails during the normal use within the warranty period, please contact us and we will arange the best possible method to replace it. This warranty does not apply to defects resulting from action of the buyer such as mishandling or improper interfacing. Why? Because we intend to satisdy our customers the best possible way and ensure they trust the products we offer. We take greatest care to offer quality products only. If a product does not meet our quality standards, we won't include it in our program, no matter how cheap it is or how well that manufacturer's other products sell. Our quality control ensure the best possible quality for you and the fastest possible help in cases of failure. That's why we dare to extend the manufacturers' warranty period to three years.